Backorders
We stock thousands of products in both our California and Texas Locations and do our best to keep 95% of the items we offer in stock and ship orders out within 48-72 hours.

At times a product does sell out, but replacement inventory is usually already ordered or in route. If a product is out of stock, sold out and discontinued or delayed for some reason we will notify you by email through our shipment notification system. The notification you will receive if an item is out of stock will identify any backordered items and indicate the approximate date we expect to receive the item(s) at our warehouse.

When an item is out of stock we typically have other "similar" products that may fill the need and we will at times reach out to you to offer you other options that we do have in stock that we can promptly ship out.

Be sure to contact us if you wish to cancel your backorder to avoid unnecessary shipping and restocking charges once the item(s) you've ordered is shipped.

Special Orders:

Some items are made available on a Special Order basis. These are typically items with very low demand that we choose not to keep in inventory, or items that are custom built or built to order. These items are ordered from their suppliers solely to fulfill your order. As such, these items require a 100% non-refundable deposit at the time the order is placed. Because of the nature of Special Order items, your order cannot be canceled once your order is accepted and deposit taken, nor can returns be accepted once the item has shipped.