Shipping Information
Products are properly packaged and protected
Package is double checked for accuracy
Shipped out to customer
Products shipped by 500 MADNESS/ MADNESS Autoworks are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier. If a package appears damaged when you receive it, please make sure to indicate the condition of the package on your receipt from the carrier. If damage is discovered upon opening the package, notify the carrier and 500 MADNESS/ MADNESS Autoworks immediately. Damage claims are handled through the carrier, but we will assist you with the process and work on getting you a replacement if needed.

Very Important!!!

If there are any damages at all to any of the products you have received please be sure to retain all packing materials for carrier inspection. This is mandatory and shipping companies will not reimburse for any damages or missing parts if the packaging is discarded.

Claims for missing items or error in shipment must be reported within 7 days of order receipt.

Failure to follow these procedures will result in the shipping carrier declining to provide replacement coverage.

International Orders

500 MADNESS/ MADNESS Autoworks ships products internationally on a daily basis.

While browsing the site, simply put the items in your shopping cart and register with your local international address at the checkout screen. Once you register, our online store will calculate your estimated shipping costs. If you agree, simply process payment for your order and we will ship accordingly.

We at 500 MADNESS/ MADNESS Autoworks do our best to estimate International Shipping Costs. Due to the fact that we currently ship to over 100 countries it is at times difficult to estimate the exact shipping amount. We do our best to provide an accurate shipping quote, but at times the actual shipping costs may be higher. If the costs are substantially higher than what we collected we will contact you with the revised shipping total. You will then have a choice of paying the additional shipping amount or if you choose to decline we will promptly issue you a full refund and cancel the transaction.

If you are placing an order from outside the continental United States, please contact us directly for a shipping quote. Our shop phone number is 512-982-9393 or 562-981-6800.

We also understand that at times the most effective means of communication for customers abroad is e-mail. Feel free to drop us a line at info@madnessautoworks.com.

Please note, international orders may take up to an additional 72 hours to be processed. If you have any questions regarding your shipping costs, please contact us directly at for a review of your shipping costs. If your order consists of more than 3 items please contact us for reduced shipping costs. Please note for some international orders, a reduction of shipping costs due to package size or necessary insurance, may or may not apply but we will definitely help if we can.

Customs and Duties Fees:

International customers are responsible for any and all additional custom fees/ taxes/ duties that may be imposed by the country's government that the order is shipped to. Please understand 500 MADNESS/ MADNESS Autoworks does not have any control over any governmental custom fees and/or taxes. Please check with your local government's import laws prior to placing your order if you are not sure of what these charges are. 

By placing this order you agree to pay any and all duties / taxes / fees that may be charged by your government. You understand that 500 MADNESS/ MADNESS Autoworks does not collect any of these fees and is not responsible for paying any fees/ taxes that your government may change you for this shipment. You further understand and agree that if you choose to not pay the duties/ taxes/ fees that your government may impose the order will be returned back to 500 MADNESS/ MADNESS Autoworks. When this happens all returned shipping fees/ taxes/ tariffs will be charged to the original card holder and the person who placed the original owner. By purchasing the above products you are agreeing to these terms.